Programme Manager

Job Title:

Programme Manager

Department:

Fibre Project Programme Office

Report To:

Project Director

(Additional Reports):

TBC

Location:

Client Office-South Africa

Direct Reports:

TBC

Job Purpose:

Managing a small team of 6 people within client organisation offices. The primary role of the Programme Manager is to manage the set up the Programme Office (including database deployment tool, organisation, processes, reports & reporting, Safety Health Environment & Quality (SHEQ) systems) and to provide leadership and mentoring for the programme team; to support in the delivery of three medium fibre projects to municipalities/towns in the Pretoria area

To take ownership for the setup of the Programme Office and ensure all necessary resources are in place

To manage and provide leadership for the Programme Team

To act as the primary interface between the Programme Team and the Fibre Network Delivery Project Team

Consult, design & produce Process Maps

Consult, design & produce report formats & suite for database deployment tool for client & contractors

Design & produce process data mapping for database deployment tool

Set up Database Deployment Tool

Set up Document Register

Collate client documentation & specifications into Document Register

Ensure documents & specifications are accurate & current in the Document Register

Knowledge Transfer to client & contractors for processes, database & deployment tool, forecasting & reporting

To consult, design, produce & maintain suitable reports, including charts, graphs, presentations & templates that accurately convey programme statuses for medium to large network rollouts to project managers, senior managers, project boards and project teams

To consult, design, produce & maintain simple databases using MS Excel, Access, or similar and to produce suitable reports that accurately convey programme achievements, forecasts and statuses for small to medium network rollouts to project managers, senior managers, project boards and project teams

To proactively analyse & identify successes, issues & risks to programmes for project deliverables and to communicate& report on these effectively & in a timely manner to project managers, project boards and project teams

To proactively measure & monitor project activity KPIs & SLAs and to communicate & report on these effectively & in a timely manner to project managers, project boards and project teams

To be a “Super-User” of database tracking & reporting tools, to be a point of contact for same, to support & train users, to manage the completeness & quality of data input, to produce supporting documentation as required

To develop & manage ISO 90001 & OHSAS 180001 Quality Audits and to act as a Quality champion with reference to database tracking, reporting tools, associated documentation and processes

To collect & verify information for project milestones, statuses and targets from Business; Commercial & Finance managers, project managers, project team and ensuring database tracking & reporting tools reflect the same

To liaise with team members to support programme activities

Attend weekly, monthly, quarterly project meetings including client meetings, project team and project board meetings, functional and operational meetings as required

Experience

Minimum 3 years’ experience in Programme Manager role required

(Fibre or mobile telecom network rollouts a definite advantage)

Previous Programme Office set up experience required

Previous management, mentoring, support & training experience required

Competency in process driven organisation

Experience working abroad advantageous

Knowledge

Proven IT experience:

(i) MS Office: Word, Excel, Access & PowerPoint - high level of competency required

(ii) MS Project, Business Objects, Visio & Dreamweaver - medium to high level of competency required

Extensive Experience with database & reporting systems/tools e.g. NetOne, Omnix, SiteHandler/Capri, Oracle type, Business Objects

PMBOK

Professional Qualifications

MS Office, Oracle or similar user IT qualifications required

PMI, PMP, PRINCE 2 or similar Project Management qualification desirable

Other Qualifications

Full Driving Licence.

Passport valid for travel to South Africa

Willing to travel & work abroad

Other Personal

Attributes

Required

Very high attention to detail required